A buyer calls the dealership about a vehicle they saved online, but the sales floor closed an hour ago.
After-hours calls almost always roll to voicemail, and the buyer already has other listings open. In 90 seconds they will move on to a competitor.
The AI Receptionist answers on the first ring, confirms the vehicle is still on the lot, pulls the exact trim and mileage, and books a test drive. Before hanging up, it runs a rough OTD quote.
The next morning, the sales team opens the CRM to a qualified appointment, a full transcript, and an OTD quote ready to go.