Weeks ago, a shopper asked about a specific vehicle type with particular features and a firm budget. The store didn't have one, and the lead went quiet.
The shopper's wishlist is buried in an old text thread nobody has reopened. When a matching vehicle arrives, there's no mechanism to reconnect them before they buy elsewhere.
Auto Match re-scans the wishlist the moment a matching vehicle is added to inventory. It generates a high-confidence proposal, drops it in the inbox, and the manager clicks approve. The shopper gets a text with the exact vehicle within seconds.
The shopper replies within an hour, books a test drive, and signs the same weekend. A lead the store had written off closes as a full-margin deal.